Clear handling. No hidden trade.

This notice explains how IGNILUX handles information submitted through this website. Last updated 18 August 2026.

01

What we collect

When you use the contact form, we collect the name, email address, company name and message you choose to provide. Our hosting provider may also process technical request data, such as an IP address, browser information and timestamps, to deliver and secure the website.

02

Why we use it

We use enquiry information to understand your request, respond to you and take steps you ask us to take before a possible engagement. We rely on legitimate interests for ordinary business correspondence and on steps taken at your request before entering a contract where applicable.

03

Who receives it

Website and infrastructure providers may process information on our behalf where needed to host, secure and operate the site. We do not sell contact-form information. We do not use it for unrelated marketing without an appropriate lawful basis.

04

How long we keep it

We keep enquiry information only for as long as reasonably necessary to respond, manage any resulting business relationship and meet legal or record-keeping obligations. The period depends on whether the enquiry becomes an engagement.

05

Cookies and automated decisions

This version of the website does not intentionally use advertising or analytics cookies. We do not use contact-form information to make solely automated decisions that have legal or similarly significant effects.

06

Your rights

Depending on the circumstances, you may ask for access, correction, deletion, restriction, portability or object to processing. You may also complain to the UK Information Commissioner's Office. Contact us first if you would like us to address a concern.